A Positive Projection for the BPO Industry in 2016

-
photo from aseanup
They say ideal events happen in ideal conditions; it's not really as abstract as it sounds.  However, this is best illustrated using concrete examples to be understood.  In the past two decades, we have seen a rapid growth in the BPO industry in the Philippines. BPOs  are created because there is a demand for efficient, affordable, and convenient services in various fields.  As we all probably know already, BPOs serve a lot of purposes: customer care, information-technology, tourism, marketing, education, business support, medical transcription and other applicable functions.   Thanks to the BPOs, there is regular employment for the country's young work force as veterans search for greener pastures or aim for higher financial gains.  


photo from dailypedia

 BPO pioneers have remained in operation to this day and even have opened different branches across the country.  I can name quite a number that I have seen for the last decade, and some have renamed and repackaged themselves for a better image.  BPOs have chosen to stay for several factors.  Foremost among them is the growing and expanding IT talents in the country.  IT schools are growing every minute too which is  a clear proof that BPOs will be more in-demand and relevant in the future.   Among those who believed and supported the now multi-billion peso industry is DILG Secretary Mar Roxas, who was the former Trade and Industry Secretary.  He led the creation of the Call Center Association of the Philippines, which is the backbone of the BPO industry in the country.   By creating this group, interests of the different stakeholders are protected. In doing this, more foreign companies were encouraged to open branches locally and use the local manpower, especially our talented call center representatives.        
    



 The Philippines has unlimited supply of talented BPO workers just waiting to be tapped and it has the ideal conditions that could attract more BPOs in the future:  government support, highly-trainable individuals and high literacy rate.     

 Secretary Roxas is optimistic we can hit the targeted 1.3 million BPO employees in 2016 as more and more foreign companies are employing local manpower and establishing local branches.   According to latest survey, the Philippines ranks 3rd as having the most BPOs worldwide, replacing Mumbai which now ranks 4th.   Who knows, with proper support from the government, we could edge out our competitors?  

Comments

Post a Comment

Don't Forget To Read This

A Charity Dinner Concert for Nutrition Program at The Manila Hotel

-
Image
  To raise funds for a massive nationwide nutrition program for children, a charity dinner concert will be staged at The Manila Hotel on November 26, 2022 at 6:00pm. This was announced by Joey Lina  last October 6, 2022 also at The Manila Hotel.    The Manila Hotel President and Former Senator after the formation of an alliance of non-governmental organizations called “Alliance for a Healthy Philippines” (AHP) The alliance aims to increase awareness on the serious children malnutrition problem in the country and to implement barangay-based nutrition intervention program especially during the child’s first 1,000 days. The organizations include Rotary, Kiwanis, Lions, Jaycees, Midwives and the World Vision and others. The AHP will work in tandem with government, particularly with the National Nutrition Council (NNC). The performers in the concert include the country’s premier music artists Isay Alvarez, Lara Maigue, Rachelle Gerodias, former press secretary Atty.  Mike Toledo, former exe
Read more

Filipino Tourist Targeted in New York

-
Image
          Hate crimes in New York specifically directed towards Asians have become rampant in the past few years. We have heard of random attacks towards Asians inside the subway, in the streets of New York happen in the past two years or so.  Will we ever see the end of it?  What triggers these hate towards Asians?   Last Saturday, the Philippine Consulate General in New York issued an advisory.  Apparently, one Filipino tourist from Cebu was the latest victim of an assault stemming from hatred towards Asians.  This attack happened near the Philippine Center in Manhattan last Wednesday. rappler.com           The consulate posted in its Facebook page that the 18-year old victim who is from Cebu, suffered facial injuries because he was beaten up.  Authorities still can not confirm whether the attack was a random act of violence or an anti-Asian hate crime.         Records have shown that it was the 41st incident that involved a Filipino who was either a victim of a hate crime or an act
Read more

Circle of Fun is the Latest attraction in Quezon City Memorial Circle

-
Image
I was in Quezon Memorial Circle this afternoon and I chanced upon this mini amusement center currently being constructed inside the big Quezon City landmark.  This new attraction at the QCMC showcases thrilling rides like the Wild Wind.  This is actually like the Space Shuttle of Enchanted Kingdom in Santa Rosa, Laguna.  It is a modified form of the traditional roller-coaster.  There are also rides for the little ones like the usual water bump cars.  And the horror rides which I will dare not ride because I do not have the kind of heart that can withstand intense fear.   While I laud the Quezon City government for this endeavor of providing a small amusement park for the residents of Quezon City so that they do not have to go all the way to Star City or Enchanted Kingdom to be able to experience the different rides, I can't help but feel dismayed over the changes in the scenery inside the memorial.  I frequented the place way, way back when I lived near UP Campus to en
Read more